Privacy Policy

Last updated: Mar 31, 2025

At pluv.io, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our API and related services. By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our Services:

GitHub Information: When you interact with our API, we may collect GitHub-related data such as your GitHub username, avatar, and email address (if available from your GitHub profile), as well as other public profile information, which is required for collaborative features in our service.
API Usage Data: When you interact with our API, we collect information about your requests and responses, including the types of data sent, metadata, and usage patterns, to ensure the service operates correctly and to improve the user experience.
Log Data: We collect log data, such as IP addresses, browser types, device information, and time stamps, when you use our services. This helps us diagnose issues, monitor security, and track usage trends.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and customize content. These cookies include:
- Session Cookies: These are necessary for the basic operation of the service, allowing users to remain logged in and use our features without needing to log in repeatedly.
- Preference Cookies: These store your preferences, settings, and language choices to provide a personalized experience across sessions.
- Security Cookies: These are used for security purposes, such as authenticating users and protecting your account from unauthorized access.
- Tracking Cookies: These cookies track site usage and analytics, helping us understand how users interact with our services to improve performance and functionality.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our API and related services.
To communicate with you about your account, including sending notifications, technical updates, and support-related messages.
To monitor and analyze API usage for the purpose of enhancing functionality, ensuring security, and troubleshooting issues.
Billing: We use API usage data for usage-based billing, ensuring that charges align with your consumption of the service.
User Insights: We offer features to allow you to monitor your own API usage, providing you with insights into your consumption patterns, and helping you manage your usage effectively.
To detect, prevent, and address technical issues or potential security breaches.
To comply with legal obligations and protect our rights.
Marketing: We may use your email address to occasionally send marketing emails, including product updates, newsletters, and blogs. You can opt out of marketing communications at any time by following the unsubscribe instructions in those emails.

We do not sell your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors who help us operate our services, such as hosting, payment processing, and email services. These providers are bound by strict agreements to ensure the confidentiality and security of your data.
Analytics: We use third-party services such as Google Analytics and Posthog to monitor and analyze the use of our Service. These services collect information to help us understand how users interact with the service and improve performance.
- Google Analytics: A web analytics service offered by Google that tracks and reports website traffic. You can review Google's privacy policy here.
- Posthog: A product analytics tool that helps us track feature usage, analyze user behavior, and improve the user experience. You can review Posthog's privacy policy here.
CI/CD Tools: We use third-party service providers to automate and manage the development process of our Service through Continuous Integration and Continuous Delivery (CI/CD) tools. These services help us automate testing, deployment, and other development processes.
- GitHub: GitHub is a platform for version control and collaboration, allowing developers to store and manage their code. You can review GitHub's privacy policy here.
- Cloudflare: Cloudflare provides content delivery network (CDN) services, security features, and optimization to enhance the performance and security of our website and services. You can review Cloudflare's privacy policy here.
Payments: We use third-party payment processors, such as Stripe, to handle payment transactions. You can review Stripe's privacy policy here.
Within Teams: If you're a member of a pluv.io team, other members of your team may be able to view your GitHub username, email address, and avatar (or other publicly available profile information) as part of the collaborative experience within the team.
Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or enforce our terms of service.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you of any such change in ownership.

4. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside of the United States, please be aware that the data you provide to pluv.io will be transferred to, and processed in, the United States. By using our Service, you consent to the transfer of your information to the United States, where the data protection laws may not be as comprehensive as those in your jurisdiction.

We take appropriate steps to ensure that your personal data remains protected and secure when transferred internationally.

5. Data Security

We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure data storage practices. However, please understand that no method of online transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

The right to access, update, or delete your personal information.
The right to restrict or object to certain processing activities.
The right to withdraw consent where we rely on consent to process data.
The right to data portability, allowing you to request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at [email protected].

7. Retention of Your Information

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the revised policy will take effect as of the "Last updated" date indicated at the top.

If there are any material changes to how we collect, use, or share your personal information, we will notify you via email prior to the changes becoming effective. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your data.

10. Links to Other Sites

Our Service may contain links to third-party websites or services that are not operated or controlled by pluv.io. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

We strongly encourage you to review the privacy policies of any third-party sites you visit, as their practices may differ from ours. pluv.io is not responsible for the content or privacy practices of any third-party websites or services.

11. California Privacy Protection Act (CalOPPA)

If you are a California resident, the California Privacy Protection Act (CalOPPA) provides you with specific rights regarding your personal information. Under CalOPPA, California residents have the right to request the following:

Right to Know: You can request information about the categories of personal data we have collected about you, the purposes for which it is used, and the sources from which we collect it.
Right to Delete: You can request that we delete any personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out of Sale: pluv.io does not sell your personal information to third parties. However, if we were to engage in such practices in the future, you would have the right to opt-out.
Right to Non-Discrimination: You are entitled to exercise your data protection rights without facing discrimination, including access to services or benefits.

To exercise your rights under CalOPPA, please contact us at [email protected]. We will respond to your request within the time frame required by law.

For more information, you can review the full California Privacy Protection Act (CalOPPA) here.

12. California Consumer Privacy Act (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights regarding your personal information:

Right to Access: You have the right to request the specific pieces of personal information that we have collected about you in the past 12 months.
Right to Delete: You have the right to request the deletion of any personal information we have collected from you, subject to certain exceptions (e.g., where the information is necessary for legal or business purposes).
Right to Opt-Out of Sale: pluv.io does not sell your personal information to third parties. However, if we engage in such practices in the future, you have the right to opt-out.
Right to Know: You have the right to know the categories of personal information we have collected, the purposes for which they were collected, and the categories of third parties with whom we share the information.
Right to Non-Discrimination: You are entitled to exercise your rights under the CCPA without facing discrimination, such as denial of service or different pricing.

To exercise any of these rights under the CCPA, please contact us at [email protected]. We will respond to your request in accordance with the CCPA and within the required time frame.

For more information, you can review the full California Consumer Privacy Act (CCPA) here.

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include:

Right to Access: You have the right to request a copy of the personal data we hold about you, and to verify that we are processing it lawfully.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where applicable).
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions, such as if you contest the accuracy of the data.
Right to Data Portability: You have the right to request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time. This will not affect the legality of any processing that occurred before the withdrawal.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with the GDPR and within the required time frame.

For more information, you can review the full General Data Protection Regulation (GDPR) here.

14. Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

pluv.io
Email: [email protected]
Website: https://pluv.io